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At Goodheart, we take our work seriously but don’t take ourselves too seriously!

We hire the brightest, most caring, and experienced medical professionals who truly love animals and understand the human-pet bond.

What makes us different?

  • We have fun together each day!
  • We call our team “a team” because we work hard to act like one.
  • We know you have a life and strive for a work-life balance that helps you feel refreshed when you walk through our doors each morning.

What else?

We prioritize training in leadership, communication, and diversity to help us work together as a unit:

  • The Hospital Manager and Medical Director lead the team to foster good relationships and mentor individuals.
  • We embrace an open-door policy. Quarterly check-ins help us assess if each person’s needs are being met.
  • Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership.

Is there more? You bet!

  • Everyone loves our twice-yearly company parties: our summer family party in June and our team-only holiday party in December (COVID changed everything, and we adjusted with smaller internal celebrations and team gifts).
  • Our team chooses which philanthropic activities we pursue, so there’s a personal connection to giving back to our pet nonprofits, including DFL and Canine Companions for Independence.
  • We onboard our new team members into the Goodheart culture during 60 days of training to teach our style, expectations, and methodologies.
  • We support our team in continuing their veterinary education: our doctors attend conferences, and our hospital managers attend annual leadership and communication seminars. Vet Techs and Client Service Coordinators receive support that syncs with their personal needs and goals.
  • We’re focused on developing leaders within our organization. We love to promote from within.

We want every team member to feel like they’re part of a bigger mission, to feel empowered to carry out important tasks, to develop their own skills, and to achieve their own goals.

At Goodheart, we’re like family: we truly care about each other personally and professionally.

If you’re interested in joining, contact us today!

Medical Director
Position Overview

At Goodheart, Associate Veterinarians are responsible for providing high-quality medical care and client education. As a leader in the practice, you will mentor an effective and productive veterinary medical team, advocate for patients and clients, ensure a safe and effective work environment, and improve both the medical quality and business performance of the hospital. You will report directly to the Medical Director (MD), with accountability to the Hospital Manager (HM). Your work will directly support the HM – MD partnership in support of hospital goals.

Responsibilities

Associate Veterinarians are responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Service:

  • Work with hospital team on efficient client flow to ensure an excellent experience
  • Foster an educational experience for the client
  • Effectively communicate the treatment plan to the client and the team, including the cost
  • Keep clients informed regarding patient status, results of diagnostics, and prognosis
  • Assist HM – MD team in handling difficult client interactions
  • Ensure thorough client communication by the hospital team
  • Maintain client communication when their primary veterinarian is not available
  • Conduct follow-up correspondence

Medical Service:

  • Work with MD to create systems enabling efficient delivery of medical care by the team
  • Minimize patient stress while performing high-quality exams, diagnostics, and procedures
  • Create individual patient plans based on the case specifics, including follow-up care
  • Work with referral partners to provide comprehensive oversight of patient care
  • Work with MD to review cases, assess skills, and continuously develop skills
  • Keep current with the highest standards of medical care

Clerical Service:

  • Maintain accurate medical records
  • Work with MD to effectively manage global glossary for quick AVImark data entry
  • Respond to company emails in a professional, timely manner
  • Participate in modifying and updating systems, guidelines, and procedures as needed
  • Accurately charge clients for all services performed
  • Perform other duties as assigned

Staff Management:

  • Assist the HM – MD team in onboarding new staff, including veterinarians
  • Participate in individual staff Leadership Sessions as requested by the HM – MD team
  • Participate in training, education, development, and supervision of staff
  • Ensure an atmosphere of cooperation and mutual respect

Marketing:

  • Understand, participate, and support public relations, marketing events, and programs
  • Assist HM – MD team in creating marketing tools and materials

Meetings:

  • Actively participate in regular doctor meetings
  • Attend monthly hospital meetings; actively assist HM – MD team with content and flow

Professional Experience / Skills

  • Excellent communication and presentation skills
  • Ability to build long-term relationships
  • Ability to develop visionary products and services
  • Comfortable in high-growth environments
  • Experience with or willingness to learn budgeting and financial management
  • Willingness to learn management and leadership skills
  • Practical experience with client relations
  • Strong general medical and surgical experience

Personal Characteristics

  • Strong enjoyment of client relationships and education
  • Compassion toward animals and people
  • Strong relationship-building skills
  • High energy, passion, and drive to be successful
  • Aptitude for technology, or willingness to learn
  • Ability to process and respond to all communication
  • Fast learner, able to multi-task and be flexible to change
  • Ability to think creatively and problem solve
  • Team player who can work effectively in a fast-growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail
  • An entrepreneurial mindset

Things you Need to Know

  • Dependable attendance and presence in the hospital needed
  • Must be able to work shifts that support hospital business hours and until all patients have been discharged
  • Potentially subject to high noise levels, bites, and scratches.
  • Potentially subject to hazardous chemicals
  • Allergies to animals must be controllable through medication
  • Moves equipment weighing up to 40 pounds

Education

  • DVM, VMD, or equivalent degree
  • Licenses / registrations in compliance with local, state, and national laws
  • Training / certification in business management, HR, finance, and accounting desirable

Compensation

  • Goodheart offers medical, dental, vision, life insurance, 401k matching, employer-paid short-term disability, PTO, paid holidays discounted veterinary/boarding services, and more.
  • Paid professional dues, DEA license, CE, professional liability
  • 20% production; no negative accrual
  • Salary Range: $95,000 – $200,000 per year
Veterinary Externship

The Why
At Goodheart, we believe in the value of teaching and learning. Hosting veterinary students who are eager to learn allows us to contribute to our profession and is also a great way to keep our own knowledge and skills fresh and sharp.

The Who
We are Goodheart Animal Health Center, a full-service small animal general practice offering high-quality medicine and exceptional client service. We LOVE to talk about what sets us apart but hate to waste paper, so explore our site to learn more about us. Be sure to check out our “100 Little Things”!

You are a veterinary student who wants to gain experience in a high-quality small animal practice, has a positive outlook and loves connecting with clients (even if it still makes you nervous), and is ready to jump in and grab opportunities to learn as they come your way. Our externship program is open to vet students at any stage of their education.

The What
Our Veterinary Externship Program relies on student-driven learning to improve your clinical skills and, for those who are interested, your business acumen as well. In addition to shadowing our doctors during appointments and assisting with surgeries, we may ask you to research a medical topic and present it to our team or join us at a community event to connect with new clients.

We want to help prepare you to be a happy, productive practitioner of veterinary medicine and an important member of your community. If you would like to preview our Clinical Externship and Business/Clinical Externship Passports that we use as our starting point for each student’s learning plan, please contact Dr. Beth Spencer at the email below.

The Where, When, and How
Denver, Colorado!

We host externs year-round for 2-4 weeks per student. Please contact us at least 60 days prior to your externship start date, and the sooner the better.

If you would like to participate or want more information, contact Dr. Beth Spencer at bspencer@goodheart.vet or complete this form.

Interested in an externship in Austin, TX? Learn more here.

Associate Veterinarian

Position Overview
As an Associate Veterinarian, your responsibility is to provide high quality medical care and client education. As a leader in the practice, you will mentor an effective and productive veterinary medical team, advocate for patients and clients, ensure a safe and effective work environment, and improve both the medical quality and business performance of the hospital. You will report directly to the Medical Director (MD), with accountability to the Hospital Manager (HM). Your work will directly support the HM – MD partnership in support of hospital goals.

Responsibilities
The Associate Veterinarian is responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Service:

  • Work with hospital team on efficient client flow to ensure an excellent experience
  • Foster an educational experience for the client
  • Effectively communicate the treatment plan to the client and the team, including cost
  • Keep clients informed regarding patient status, results of diagnostics, and prognosis
  • Assist HM – MD team in handling difficult client interactions
  • Ensure thorough client communication by the hospital team
  • Maintain client communication when their primary veterinarian is not available
  • Conduct follow up correspondence

Medical Service:

  • Work with MD to create systems enabling efficient delivery of medical care by the team
  • Minimize patient stress while performing high quality exams, diagnostics, and procedures
  • Create individual patient plans based on the case specifics, including follow up care
  • Work with referral partners to provide comprehensive oversight of patient care
  • Work with MD to review cases, assess skills, and continuously develop skills
  • Keep current with highest standards of medical care

Clerical Service:

  • Maintain accurate medical records
  • Work with MD to effectively manage global glossary for quick AVImark data entry
  • Respond to emails in a professional, timely manner
  • Participate in modifying and updating systems, guidelines, and procedures as needed
  • Accurately charge clients for all services performed
  • Perform other duties as assigned

Staff Management:

  • Assist the HM – MD team in onboarding new staff, including veterinarians
  • Participate in individual staff Leadership Sessions as requested by the HM – MD team
  • Participate in training, education, development, supervision of staff
  • Ensure an atmosphere of cooperation and mutual respect

Marketing:

  • Understand, participate, and support public relations, marketing events, and programs
  • Assist HM – MD team in creating marketing tools and materials

Meetings:

  • Actively participate in regular doctor meetings
  • Attend monthly hospital meetings; actively assist HM – MD team with content and flow

Professional Experience / Skills

  • Excellent communication and presentation skills
  • Ability to build long term relationships
  • Ability to develop visionary products and services
  • Comfortable in high growth environments
  • Experience with or willingness to learn budgeting and financial management
  • Willingness to learn management and leadership skills
  • Practical experience with client relations
  • Strong general medical and surgical experience

Personal Characteristics

  • Strong enjoyment of client relationship and education
  • Compassion toward animals and people
  • Strong relationship building skills
  • High energy, passion, and drive to be successful
  • Aptitude for technology, or willingness to learn
  • Ability to process and respond to all communication
  • Fast learner, able to multi-task and be flexible to change
  • Ability to think creatively and problem solve
  • Team player who can work effectively in a fast growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail
  • An entrepreneurial mindset

Things you Need to Know

  • Dependable attendance / presence at the hospital is a must
  • Allergies to animals must be controllable through medication
  • Moves equipment weighing up to 40 pounds
  • Must be willing to work Saturday mornings and until all patients have been discharged
  • Potentially subject to high noise levels, bites and scratches, and hazardous chemicals

Education

  • DVM, VMD, or equivalent degree
  • Licenses / registrations in compliance with local, state, and national laws
  • Training / certification in business management, HR, finance, accounting desirable

Compensation

  • Firehouse / Goodheart offers a competitive salary and benefits package for full time employees. Most benefits are available after 60 days.
  • Salary Range: $95,000 – $200,000 per year
Veterinary Technician
Position Overview

At Goodheart, Veterinary Technicians are responsible for supporting the doctors and other team members in providing high-quality medicine in a friendly and efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, leadership team, and hospital goals.

Responsibilities

Veterinary Technicians are responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Care:

  • Check clients in and out for appointments, surgeries, and procedures
  • Foster an educational experience for the client
  • Provide exemplary communication and customer service
  • Explain discharge instructions to clients
  • Conduct follow-up correspondence

Technical Skills:

  • Manage exam flow, including patient restraint
  • Monitor anesthesia and assist doctors during surgeries
  • Perform dental prophylaxis and radiology
  • Provide care and treatments for hospitalized patients
  • Prepare testing for in-house and referral laboratory
  • Perform venipuncture and IV catheter placement
  • Produce digital radiographs
  • Verify and fill patient prescriptions
  • Provide urgent care during emergencies
  • Provide cleaning and maintenance for equipment

Clerical Skills:

  • Maintain accurate medical records
  • Answer and direct multiple phone lines
  • Respond to company emails in a professional, timely manner
  • Prepare/process scans and referral reports
  • Learn and utilize estimates, fee schedules, and other operational documents
  • Ensure cleanliness of the hospital
  • Perform other duties as assigned

Professional Experience / Personal Characteristics

  • Experience valued but not required
  • Must be open to learning
  • Comfortable with computers and other technology (experience with AVImark software helpful but not required)
  • Passion for building relationships and educating
  • Compassion toward animals and people
  • High energy and drive to be successful
  • Fast learner, able to multi-task and be flexible to change
  • Ability to innovate and problem solve
  • Team player who can work effectively in a fast-growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail

Things You Need to Know

  • Dependable attendance needed
  • Must be able to work shifts that support hospital business hours and until all patients have been discharged
  • Potentially subject to high noise levels, bites, and scratches
  • Potentially subject to hazardous chemicals
  • Allergies to animals must be controllable through medication
  • Moves equipment weighing up to 40 pounds

Compensation

  • Goodheart offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted Veterinary services, Employee Assistance Program, and more. Some benefits are available for PT. A waiting period may apply.
  • Salary Range: $20 – 23 an hour
Client Service Coordinator

Position Overview

At Goodheart, Client Service Coordinators (CSC) are responsible for driving the flow of the hospital by coordinating patient care in a friendly and efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, leadership team, and hospital goals.

Responsibilities

CSCs are responsible for the following tasks. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Care:

  • Schedule appointments, surgeries, and procedures
  • Register new clients
  • Check clients in and out for appointments, surgeries, and procedures
  • Confirm patient appointments
  • Prepare next-day surgery and treatment documents
  • Provide exemplary communication and customer service
  • Conduct follow-up correspondence
  • Receive/process client requests and prescription refill requests
  • Prepare and mail greeting cards to welcome new clients and reward existing clients

Clerical Skills:

  • Maintain accurate medical records
  • Answer and direct multiple phone lines
  • Respond to company emails in a professional, timely manner
  • Prepare/process scans and referral reports
  • Ensure cleanliness of the hospital
  • Provide cleaning and maintenance of office equipment
  • Perform other duties as assigned

Professional Experience / Personal Characteristics

  • Experience valued but not required
  • Must be open to learning
  • Comfortable with computers and other technology (experience with AVImark software helpful but not required)
  • Passion for building relationships and educating
  • Compassion toward animals and people
  • High energy and drive to be successful
  • Fast learner, able to multi-task and be flexible to change
  • Ability to innovate and problem solve
  • Team player who can work effectively in a fast-growing, dynamic environment
  • Effective communicator in a variety of situations
    Great attention to detail

Things You Need to Know

  • Dependable attendance needed
  • Must be able to work shifts that support hospital business hours and until all patients have been discharged
  • Potentially subject to high noise levels, bites, and scratches.
  • Potentially subject to hazardous chemicals
  • Allergies to animals must be controllable through medication
  • Moves equipment weighing up to 40 pounds

Compensation

  • Goodheart offers medical, dental, vision, life insurance, 401k matching, employer-paid short-term disability, PTO, paid holidays discounted veterinary/boarding services, and more.
  • Salary Range: $18 – $21 an hour
We are always glad to accept resumes from enthusiastic people eager to join our team. Please submit your application below.

Want to apply?

Complete the form below to submit a resume and cover letter to our hiring manager.

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